Frequently Asked Questions

To live an amazing  Tuscany Vespa  Experience you need to have:

  • Minimum  experience driving a scooter/motorbike;
  • Valid passport or identity card;
  • Credit card or cash to pay the security deposit
  • Valid driving car’s license in Italy/Europe/World if write in roman characters . For example, US or Canadian driver licenses sometimes required international permit ,   China , India , Arabic , mandatory international driving Permit(online or paper) .

According to the Italian law the following driving licenses are valid to drive:

    • Scooter  125 cc. European Driving License: AM, A, A1, A2, B. International Driving Permit: A, B. minimum age 18
    • Vespa 125cc. European Driving License: Am, A1, A2 or B  . International Driving Permit: A , minimum age 18 .
    • Vespa 300cc.  european Driving License: A2, A. International Driving Permit: A , minimum age 21.
    • Cars.  european Driving License: B, A. International Driving Permit for all country out of Europe : B , minimum age 18 .
The client is responsible for having the appropriate license for the reservation he/she is making, otherwise the contract will not be opened and no refund will be issued for that reservation.

Yes, when you arrive at Florence Station Rental , you will be asked to leave a security deposit . The same is payable by credit card, or debit card if allowed . The full amount of this deposit will be refunded if you return the scooter and the accessories in the same original conditions.

CREDIT CARD IMPRINT

All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges such as extra insurance, parking fines, damages or any cost due to the rented vehicle as a result of the renter’s use of the vehicle.

Yes, cancellations are possible up to 48 hours prior to the agreed date you will be refunded the amount of the booking less 30% for administrative expenses. For any cancellation made in the 48 hours before the agreed date or without notice, there will be no refund.

Driving a vespa is simple, full automatic , no gears , but safety first ,  Florence Station Rental  cannot rent a scooter to people who don’t have enough driving experience with a two wheeled vehicle (scooter/motorbike).An istruttore will explain to you how to drive Vespa  , if we succede he will let you try driving with him , then alone for the final lap . If you have achieved suffient control to ensure the safety of yourself and others , you will be ready to discover  Tuscany. If you book a vespa and you don’t have a driving licence or don’t have the experience to drive a scooter, you cannot be refunded.

You can do so without any problem, but no refund will be made.

The insurance covers damages against third parties, driver and passenger health assistance, and RCW with maximum excess 

You can pay by credit or debit cards or cash.

Yes, Full/Full policy is applied. However if you run out of gas during your tour, please use unleaded petrol 95.

You can only park in specific areas marked with white lines. Outside of these areas, you can follow what locals do in the city as long as you do it with a common sense. In that case, you’ll have a lot more possibilities to park!

Yes, any type of vespa we have, can welcome up to two people.

Florence only : You can collect your Vespa at our Florence Station  store located in Via Ventisette Aprile 39 r 50129 Firenze 

Has different speed limits for different areas. However, in the city, speed is limited to 60 km/h and some others places 30 Km/h.

The rental rates are solar not 24h, you can pick your vehicle from opening hours and return it by 18.00 (High season ), but we could allow automatic drop off at any time without       extra cost , based on availability . There is a hole in the shutter  of the shop (Front /side  Caffè’ Noir with key’s symbol )where to return the keys after parking in front of the shop.

If you have any further questions please do not hesitate to contact us

Alex or Marc or Erika : +39 3287632790, or via email at info@florencestationrental.com

If you prefer to speak directly with us, come and visit us at our Stores

Headquarter:  Florence Station  store located in Via Ventisette Aprile 39 r 50129 Firenze 

We will be more than happy to answer all your questions!